Política de privacidade

Introduction

Data Controller

Types of Data Collected

We collect o/a following types of personal data:

• Contact information: name, email, phone number
• Location data: address for quotes and services
• Technical data: IP address, browser, device
• Cookies and tracking technologies: for analytics and marketing

Purpose of Data Processing

• Processing Contato Solicitars and quotes
• Providing Limpeza and Manutenção services
• Marketing communications (with consent)
• Website Análise and improvement
• Compliance with legal obligations

Legal Basis (GDPR Art. 6)

We process your personal data based on:

• Contract performance - to provide Solicitared services
• Legitimate interest - to improve Nossos serviços
• Consent - for marketing and non-essential cookies
• Legal obligation - for tax and legal compliance

Data Sharing

We may share your data com:

• E-mail service providers (Azure/SendGrid) for communications
• Análise providers (Google Análise with anonymized IP)
• Marketing campaign providers (Facebook Pixel) with consent
• Legal authorities when required by law

✓ We never sell your personal data to third parties

Data Retention

• Contact forms: 2 years
• Analytics data: 26 months
• Marketing consent: until withdrawn
• Contractual documentation: 10 years (Swiss legal requirement)

Your Rights (GDPR/nFADP)

You have o/a following rights regarding your personal data:

• Right to Acessar - Solicitar a copy of your data
• Right to rectification - correct inaccurate data
• Right to erasure - "right to be forgotten"
• Right to data portability - receive data in structured format
• Right to object - object to processing
• Right to withdraw consent - at any time
• Right to lodge a complaint - with the Federal Data Protection and Information Commissioner (FDPIC)

To exercise your rights, Entre em contato at:privacy@angolli.ch

Cookies and Rastreamento Technologies

We use essential cookies for site functionality, Análise cookies (with anonymized IP), and marketing cookies (with your consent). You can Gerenciar your preferences through our cookie banner.

Saiba mais in our Política de cookies

Security Measures

We implement appropriate security measures to protect your data:

• SSL/TLS encryption for all communications
• Secure data storage with Acessar controls
• Regular security audits
• Staff training on data protection

Data Protection Contato

For Privacidade questions or to exercise your rights, Entre em contato:

Changes to this Policy

We may update this policy periodically. Material changes will be communicated via the website. We encourage you to reVer this page regularly.