Privacy Policy

Introduction

Data Controller

Types of Data Collected

We collect the following types of personal data:

• Contact information: name, email, phone number
• Location data: address for quotes and services
• Technical data: IP address, browser, device
• Cookies and tracking technologies: for analytics and marketing

Purpose of Data Processing

• Processing contact requests and quotes
• Providing cleaning and maintenance services
• Marketing communications (with consent)
• Website analytics and improvement
• Compliance with legal obligations

Legal Basis (GDPR Art. 6)

We process your personal data based on:

• Contract performance - to provide requested services
• Legitimate interest - to improve our services
• Consent - for marketing and non-essential cookies
• Legal obligation - for tax and legal compliance

Data Sharing

We may share your data with:

• Email service providers (Azure/SendGrid) for communications
• Analytics providers (Google Analytics with anonymized IP)
• Marketing campaign providers (Facebook Pixel) with consent
• Legal authorities when required by law

✓ We never sell your personal data to third parties

Data Retention

• Contact forms: 2 years
• Analytics data: 26 months
• Marketing consent: until withdrawn
• Contractual documentation: 10 years (Swiss legal requirement)

Your Rights (GDPR/nFADP)

You have the following rights regarding your personal data:

• Right to access - request a copy of your data
• Right to rectification - correct inaccurate data
• Right to erasure - "right to be forgotten"
• Right to data portability - receive data in structured format
• Right to object - object to processing
• Right to withdraw consent - at any time
• Right to lodge a complaint - with the Federal Data Protection and Information Commissioner (FDPIC)

To exercise your rights, contact us at:privacy@angolli.ch

Cookies and Tracking Technologies

We use essential cookies for site functionality, analytics cookies (with anonymized IP), and marketing cookies (with your consent). You can manage your preferences through our cookie banner.

Learn more in our Cookie Policy

Security Measures

We implement appropriate security measures to protect your data:

• SSL/TLS encryption for all communications
• Secure data storage with access controls
• Regular security audits
• Staff training on data protection

Data Protection Contact

For privacy questions or to exercise your rights, contact us:

Changes to this Policy

We may update this policy periodically. Material changes will be communicated via the website. We encourage you to review this page regularly.