Complete Vacation Home Care, From Anywhere in the World
Owning a vacation home in Ticino should be a pleasure, not a logistics problem. From New York, London, Toronto, or Sydney, you shouldn't have to wonder whether the windows have been opened in three months. Angolli is a Swiss family-owned cleaning company in Lugano, specialized in caring for second homes owned by people who live abroad — opening, maintenance, pre-arrival preparation, and a photo report on every visit.
What's Included in a Full Seasonal Opening
Six core services. Optional grocery stocking and linen rental on request.
Full Property Airing
We open every window and door, air out the entire property, and refresh the interior environment after weeks or months of being closed. Special attention to bedrooms, closets, and any rooms that have been sealed longest.
Deep Dust Removal
Complete dusting of every surface: furniture, shelving, light fixtures, ceiling fans, baseboards, window sills, decorative items. We reach the corners and the high surfaces that accumulate the most over a long absence.
Appliance Check & Cleaning
We test and clean all major appliances — refrigerator, oven, washer, dishwasher, HVAC system — to confirm they function correctly after being unused. Deep cleaning of interiors and exteriors. We flag anything not working so you can decide before you arrive.
Full Interior Clean
Bedrooms, bathrooms, kitchen, living areas. Floor cleaning, interior window washing, bathroom sanitization, deep kitchen cleaning. The property is fully prepared for occupancy by the time we leave.
Bed & Linen Preparation
We can make up the beds with fresh linens (your linens — we don't supply them by default), air out wardrobes, and ensure sleeping areas are ready for arrival. Optional laundry service for stored linens.
Plumbing Check
We run every faucet to clear standing water from pipes, check for leaks, verify water pressure and temperature. Any plumbing issue is photographed and reported the same day.
Built for International Owners of Ticino Properties
If you live abroad and visit your Ticino home a few weeks a year, this service is designed for you.
A Simple Process Designed for Remote Owners
Four steps from first message to a property that's ready when you walk in.
1. Reach out from anywhere
2. Remote consultation
3. Transparent quote
4. Schedule, deliver, document
Why International Owners Choose Angolli
Swiss-employed teams, NDA on request, fully insured, and the same crew every time.
Specialists in High-End Properties
We regularly serve luxury villas, lakefront properties, and premium apartments in Lugano's most exclusive neighborhoods: Collina d'Oro, Castagnola, Paradiso, Aldesago, Montagnola, and along Lake Lugano, as well as Ascona, Brissago, and the Locarnese. We work with marble, parquet, designer furniture, and high-end finishes regularly. We never use harsh chemicals that could damage premium surfaces.
Discretion and the Same Team Every Time
We assign a dedicated, vetted team to your property — the same people, every visit. They know your home, your preferences, and your access protocols. NDAs available on request. We understand the privacy expectations of international owners and we operate accordingly.
Swiss Standards, Not Shortcuts
Angolli is a Swiss family-owned company operating fully under Swiss labor law. Every team member is formally employed under a Swiss contract — no informal labor, no cash workers, no subcontracting to whoever is available. We comply with the cantonal collective labor agreement (CCL) for cleaning services, with 2026 minimum wages from CHF 18.50/hour. This protects you legally and ensures quality.
Fully Insured
Comprehensive liability and property damage insurance. Every team member is covered. If something goes wrong, you're covered too — not chasing an informal worker who's no longer reachable.
Questions from International Vacation Home Owners
How far in advance should I book seasonal preparation?+
Two to three weeks before your planned arrival, especially for spring and summer peak. Booking earlier means we can schedule your property at the optimal time — typically 1–2 days before you arrive, so everything is fresh.
How long does a full seasonal opening take?+
For a typical 3–4 bedroom villa or apartment, the complete preparation runs 6–8 hours. Larger properties or homes closed for extended periods may need 1–2 days. We give you a specific time estimate during the consultation.
I live abroad — how do you access my property?+
We coordinate with your property manager, designated neighbor, local representative, or professional key-holding service. Many clients use key safes or smart locks. We've worked with every kind of access setup remote owners use.
Do you work with American, British, Canadian, and Australian owners?+
Yes, this is a significant part of our clientele. We communicate in English, coordinate by WhatsApp or email across time zones, and provide complete digital documentation that you can review from anywhere.
Are you insured and bonded?+
Yes. We carry full liability and property damage insurance. Every team member is formally employed under a Swiss contract — no informal labor, no shortcuts — fully vetted and trained to Swiss standards.
What cleaning products do you use on luxury finishes?+
Premium Swiss-approved products appropriate for high-end homes. We have extensive experience with marble, parquet, high-end fixtures, and designer furniture. We never use harsh chemicals that could damage premium surfaces.
Can you stock my property with supplies before I arrive?+
Yes, we offer optional supply restocking service. Provide us with a list of items you'd like (toilet paper, paper towels, basic pantry staples, etc.), and we'll have everything ready for your arrival.
How do I confirm the work was completed?+
You receive a complete before/after photo report through the Angolli app — every room, every check, every issue. Most international clients review the report from home before they travel.
What happens if you discover a problem (leak, broken appliance, pest issue)?+
We notify you immediately through the app with photos and a description. We can coordinate with local service providers if you authorize repairs, or simply document the issue for your attention upon arrival. Either way, you're never surprised.
Can you provide regular maintenance cleaning while I'm away?+
Yes. Many international owners schedule monthly or quarterly maintenance visits to keep the property in optimal condition year-round. This prevents dust accumulation and lets us monitor for any issues — leaks, pests, climate-control problems — early.
What does the monthly maintenance visit include?+
Airing of every room, pest and insect check, verification of heating/cooling systems, leak and damage check, and a complete photo report. It's the right service if your property sits empty for long stretches.
Potete fare la spesa e rifornire il mio frigorifero prima del mio arrivo?+
Assolutamente! Il nostro servizio di spesa e rifornimento frigorifero significa che arrivi con una cucina completamente preparata. Inviaci la tua lista della spesa (o possiamo suggerire gli essenziali), e faremo acquisti di prodotti freschi, carni, latticini, bevande, generi alimentari—tutto ciò di cui hai bisogno. Tutto sarà fresco e ti aspetterà.
Can you stock my property before I arrive?+
Yes. We offer optional grocery and supply stocking — toilet paper, paper towels, basic pantry items, fresh produce, dairy, beverages, anything you'd like. Send us a list and your kitchen will be ready when you walk in.
Do you work with property managers, fiduciaries, or banks who manage my property?+
Yes, regularly. We coordinate directly with your property manager, Swiss fiduciary, or relationship manager at your bank. Many of our long-term client relationships came through these professionals.
What neighborhoods do you cover?+
Across the Lugano district: Lugano city, Paradiso, Massagno, Collina d'Oro, Castagnola, Aldesago, Montagnola, Morcote, Bissone, Melide, Caslano, Magliaso, Sorengo, and surrounding municipalities. In the Locarnese: Ascona, Brissago, Locarno, Minusio, Muralto, Orselina. Plus the Mendrisiotto and Bellinzona regions on request.
Do you supply linens and towels?+
We don't supply linens by default — we make up beds and prepare bathrooms using your own linens. Linen rental is available as a separate optional service, billed per bed.
Arrive to a Vacation Home That's Ready for You
Whether you're flying in from New York, London, Toronto, Dubai, or Sydney, your Ticino home should be fresh, clean, and prepared by the time you walk through the door. Free remote consultation, quote within 24 hours, photo report on every visit, transparent pricing in Swiss francs.
Reach us by WhatsApp, email, or phone. We coordinate everything remotely.
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